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Business EYE DECEMBER 25, 2020 | The Indian Eye 35

BUSINESS BRIEFS

rBI okays taxi aggregators

test of offline e-payment to get notice

service on refunding issue

A prepaid feature phone-based payment he recently set up Cen- reports of adulterated honey to
contactless,
card that can be used services. Four companies were
tral Consumer Protec- the food safety regulator, FSSAI
without any connectivi- allowed to test their products on
ty and three other technologies Thursday — Tap Smart Data In- Ttion Authority (CCPA) for necessary action. Address-
will send show cause notices to ing a discussion on the occasion
that enable offline UPI pay- formation Services (CityCash). taxi aggregators on the com- of National Consumer Day on
ments are the latest pilot proj- plaints of not refunding the Thursday, CCPA commissioner,
ects that the RBI has allowed the company has developed overcharged amount even after Nidhi Khare, who is also addi-
to be tested under its regulatory accepting their mistakes and tional secretary in the consumer
sandbox. A regulatory sandbox a near-field communication adding the refund amount to affairs ministry, said there have
refers to testing of new products (NfC) -based prepaid card wallets or issuing coupons rath- been some instances of taxi ag-
or services by customers with- er than paying back the amount gregators charging more fare
in a controlled environment. and point of sale (Pos) de- to the customer. Sources said that what had got reflected in
Regulators may relax some pre- vice to facilitate offline per- the authority is also examining their app while booking cabs.
scription to enable innovation. son-to-merchant (P2m) trans- the issues of non-refund of air She said when the consumers
Last year, the RBI had released ticket price in case of cancel- raised a complaint, the aggrega-
a framework for its regulatory actions. the card can be used lations and adding the refund tors agreed to pay back through
sandbox and said it was aimed as a travel pass and e-wallet amount to wallets. They added coupons. Khare added that this
at testing product viability. The that in such cases, CCPA will is a case of unfair trade prac-
central bank had specifically to purchase bus tickets as write to the civil aviation reg- tice and consumers should have
invited technology developers well as pay select merchants. ulator, DGCA, to address the the choice of whether to get the
for solutions using offline and issue. Recently, it had referred cash back or take a coupon.

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