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Business EYE                                                              MARCH 26, 2021  |      The Indian Eye                          40




                              baCK to normal In 2022?



                   global CeOs think so as India



                                          battles second wave





            RBI says economic revival is expected to continue unabated as vaccination and experience of

                            dealing with the coronavirus will reduce the impact of the recent surge


        Our Bureau                                                                                                        During lockdown, remote

        New Delhi                                                                                                     working has become the norm,
                                                                                                                      which poses new data security
                 lmost half (45 per cent)                                                                             risks to organizations. As a re-
                 of global executives                                                                                 sult, global business leaders in-
        Ado  not  expect  to  see  a                                                                                  cluding in India have identified
        return to a ‘normal’ course of                                                                                cyber security as the top con-
        business until sometime in 2022                                                                               cern impacting their growth and
        as opposed to nearly one-third                                                                                operations over a three-year pe-
        (31 per cent) who anticipate                                                                                  riod. Cyber security was named
        this will happen later this year,                                                                             ahead of regulatory, tax and
        according to global professional                                                                              supply chain concerns.
        services firm KPMG.                                                                                               Meanwhile, Reserve Bank
            The 2021 KPMG CEO                                                                                         of India governor Shaktikanta
        Outlook Pulse Survey also                                                                                     Das on Thursday said econom-
        finds  that  changes  prompted                                                                                ic revival is expected to contin-
        by the pandemic have resulted                             RBI Governor Shaktikanta Das                        ue unabated as vaccination and
        in one-quarter (24 per cent) of                                                                               experience of dealing with the
        CEOs saying that their business  confident  that  their  workforce       digitization of operations and  coronavirus will reduce the im-
        model has been changed forev- is protected against this virus,”          creation of next-generation  pact of the recent surge in cases.
        er by the global pandemic. The  said Bill Thomas, Global Chair-          models. Three-quarters (76 per           “This time around, com-
        study conducted by KPMG in  man and CEO of KPMG.                         cent) of CEOs globally see gov- pared to last year March or April,
        February and March this year            “The Covid-19 vaccine roll-      ernment encouragement for  we have additional insurance.
        asked 500 global CEOs about  out is providing leaders with a             businesses to return to ‘normal’  First is the vaccine that is being
        their response to the pandemic  dose of optimism as they pre-            as the prompt for businesses to  rolled out….The second aspect
        and the outlook over a three- pare for a new reality. CEOs are           ask staff to return to the work- is that people are more used to
        year horizon. A majority (55 per  scenario planning for difference       place. In India this number  the Covid protocol….Third, at
        cent) of CEOs are concerned  across certain key markets that             stands at 86 per cent.               this point in time, one does not
        about employees’ access to a  could  impact their  operations,               In contrast, 69 per cent of  foresee a lockdown like the one
        Covid-19 vaccine, which is in- supply chains, and people, lead-          CEOs surveyed globally in Au- we saw last year,” he said at the
        fluencing their outlook of when  ing to uneven economic recov-           gust 2020 said they planned to  Times Network India Economic
        employees will return to the  ery.”                                      reduce  their  office  space  over  Conclave, while sticking to the
        workplace.                              Nine out of 10 leaders glob-     three years, which demonstrates  10.5% growth projection for the
            A  significant  majority  (90  ally (90 per cent) intend to          that  either  office  downsizings  next financial year.
        per cent) of CEOs are consider- ask their employees to report            have taken place or, as the pan-         Das said Indian payment
        ing asking employees to report  when they have been vaccinat-            demic has drawn on, strategies  networks — Unified Payments
        when they have been vaccinat- ed in order to protect the wider           have changed. This number  Interface (UPI) and Real
        ed, which may help organiza- workforce. In India, 94 per cent            stood at 48 per cent in India in  Time Gross Settlement System
        tions consider measures to pro- CEOs intend to do so.                    2020.                                (RTGS) — have the potential
        tect their workforce. However,          Majority of CEOs globally            CEOs are considering what  to go global. UPI could be “a
        one-third (34 per cent) of global  will wait for more than 50 per        the new reality will look like, but  cheaper and faster alternative
        executives are worried about  cent of population to be vacci-            post-Covid, only three in 10 (30  to available means for multilat-
        misinformation on Covid-19  nated before returning to the                per cent) of global executives as  eral  cross-border  payments….
        vaccine safety and the poten- office.  In  India,  this  number          compared to 32 per cent Indian  our RTGS also has multicur-
        tial this may have on employees  stood at 76 per cent.                   executives are considering a hy- rency capabilities and with 24x7
        choosing not to have it admin-          A total of 66 per cent CEOs      brid model of working for their  operations now, there is a scope
        istered.                             in India as opposed to 74 per       staff, where most employees  to explore whether its footprint
            “Before any major decisions  cent CEOs globally felt the             work remotely two to three days  could be expanded beyond In-
        are made, CEOs want to be  pandemic  has  accelerated  the               a week.                              dia.”


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