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COVER STORY                                                              JUNE 20, 2025     |  The Indian Eye                    5



        crash. “No flame-outs, no sputtering.                                                                 students had been eating lunch just
        This doesn’t look like an engine fail-                                                                minutes before the crash. Emergency
        ure. It’s a lift issue.”                                                                              services  pulled  charred  bodies  from
                                                                                                              the rubble as black smoke billowed
             Boeing’s Safety Record                                                                           into the sky.
                                                                                                                  Prime Minister Narendra Modi
              he tragedy has cast a renewed                                                                   visited the crash site and Ahmedabad
              spotlight  on  Boeing’s  Dream-                                                                 Civil Hospital the next day. “The
        Tliner series and the company’s                                                                       scene  of  devastation  is  saddening
        broader safety record. Although the                                                                   beyond words,” he said in a social
        787 has not faced the same level of                                                                   media post. “Met officials and teams
        scrutiny as the 737 MAX—which was                                                                     working tirelessly in the aftermath.
        grounded worldwide following two                                                                      Our thoughts remain with those who
        fatal crashes in 2018 and 2019—con-                                                                   lost their loved ones in this unimag-
        cerns have mounted in recent years.                                                                   inable tragedy.”
            Production  delays,  quality-con-                                                                     Home Minister Amit Shah
        trol lapses, and multiple mid-air tech-                                                               confirmed  that  nearly  1,000  DNA
        nical incidents involving Boeing air-                                                                 samples were being collected for
        craft have shaken public confidence.   Firefighting operation at the site where the Air India crashed immediately after takeoff with   passenger  identification,  due  to  the
        In  early  2024,  the  FAA  temporarily       242 passengers onboard, in Ahmedabad on Thursday (ANI)  condition of the remains. With so
        grounded over a dozen Dreamliners                                                                     many bodies unrecognizable, families
        to inspect fuselage gaps and battery                                                                  are left waiting in anguish. Shah also
        enclosures. While Boeing insists the  pany’s reputation, raising broader  tics,  hydraulic integrity tests,  and  pointed out that nearly 125,000 litres
        787 remains one of the safest aircraft  concerns about its safety culture and  flight control inspections. The airline  of fuel had exploded on impact, mak-
        ever built, the AI-171 disaster has re-  accountability mechanisms.  has also been instructed to review  ing survival nearly impossible.
        ignited calls for deeper scrutiny and                               recent maintenance logs for signs of   The  loss  of  prominent  figures
        stricter oversight.                   Air India Under Scrutiny      repeated snags and complete power  such as Vijay Rupani only deepened
            The FAA has said it is coordinat-                               assurance tests within a fortnight.  the collective trauma. Tributes from
        ing with the National Transportation   or Air India, now owned by       This is not the first time Air In-  political leaders across parties re-
        Safety Board (NTSB) and remains        the Tata Group, the crash is a  dia’s safety standards have come  flected the scale of the emotional toll.
        ready to dispatch experts to assist  Fdevastating setback. The airline  under question. In 2022, the air-  The crash has attracted global at-
        with the Indian investigation.    has been undergoing a massive over-  line faced multiple flight delays and  tention not only because of the Boe-
            Over the past decade,  Boeing  haul, rebranding itself as a world-class  emergency landings due to technical  ing angle but also due to the presence
        has faced a series of high-profile legal  carrier with fleet upgrades, improved  issues, though none as catastrophic  of 61 foreign nationals—53 British,
        battles, most notably in connection  service standards, and tighter oper-  as AI-171. The spotlight is now firmly  seven Portuguese, and one Canadian.
        with the crashes of two 737 MAX  ational  protocols.  The  Dreamliner  on Tata’s ability to balance expansion  International aviation watchdogs are
        aircraft—Lion Air Flight 610 in 2018  fleet  was  central  to  this  transforma-  with safety discipline.  closely monitoring the investigation,
        and Ethiopian Airlines Flight 302 in  tion.                                                           and families abroad are pressing for
        2019—which together claimed 346       However, cracks in maintenance       A Nation Mourns            accountability.
        lives. These tragedies led to a global  and oversight are beginning to show.                              Air India, for its part, has as-
        grounding of the 737 MAX fleet and  The  DGCA  has  since  ordered  en-  n Ahmedabad, Delhi, and across  sured full compensation and support
        triggered criminal and civil investi-  hanced inspections of Air India’s   India, grief hangs heavy. The  to affected families, and the Ministry
        gations. In 2021, Boeing agreed to a  Boeing  787-8/9  aircraft,  particularly  Iplane crashed into a hostel mess  of Civil Aviation has promised full
        $2.5 billion settlement with the U.S.  those fitted with Genx engines. These  of BJ Medical College, a scene of  transparency. Yet, questions remain:
        Department of Justice, which includ-  checks include fuel system diagnos-  horror and disbelief. More than 100  Was this a freak accident, or a system-
        ed a $243.6 million criminal penalty                                                                  ic failure?
        and nearly $2.3 billion in compensa-                                                                      As India prepares for a long
        tion to airlines and victims’ families.                                                               investigative process, one lesson is
        The company admitted to deceiving                                                                     already clear—no matter how ad-
        federal regulators about the air-                                                                     vanced the aircraft, safety cannot be
        craft’s flight control system, known as                                                               presumed. It must be relentlessly en-
        MCAS.                                                                                                 forced, inspected, and improved.
            In 2023, Boeing also agreed
        to pay $200 million to settle civil                                                                           A Wake-Up Call
        charges from the U.S. Securities and
        Exchange Commission for mislead-                                                                           he  crash  of  Air  India  AI-171
        ing investors about the 737 MAX’s                                                                          has  jolted the nation and the
        safety. Separate lawsuits filed by fam-                                                               Taviation world. As the black
        ilies of crash victims are still ongoing                                                              box is decoded and theories exam-
        in U.S. courts, with many plaintiffs                                                                  ined, India must navigate grief with
        pushing for public trials rather than                                                                 resolve. The lives lost must not vanish
        confidential settlements.                                                                             into bureaucratic inertia or technical
            Beyond the MAX incidents,                                                                         ambiguity.
        Boeing has also been scrutinized                                                                          For every grieving family, and for
        for manufacturing defects in its 787                                                                  every flier watching nervously from an
        Dreamliner  and  777X  programs.   Surat Civil Hospital doctors and staff light candles as they pray for the departed souls of the   airport terminal, this is not just about
        These legal and regulatory challeng-            victims of Air India AI-171 flight crash on Friday (ANI)  what happened—but about how we
        es have severely damaged the com-                                                                     ensure it never happens again.


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