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Business Strategy with Hirav Shah                                  DECEMBER 08, 2023  |      The Indian Eye 37


                     WHAT IS THE USP OF




                              YOUR BUSINESS?






                        How to Differentiate Your Business in terms of Quality, Price,

                                                Customer Service, or Innovation



                                                                                                                unique  features  or  benefits  that
                                                                                                                make them stand out.
                                                                                                              • Consider what makes your busi-
                                                                                                                ness different in terms of quality,
                                                                                                                price, customer service, or innova-
                                                                                                                tion.
                                                                                                              • Additionally, think about your tar-
                                                                                                                get audience and what they value.
                                                                                                                Are  there  any  specific  needs  or
                                                                                                                pain points that your business ad-
                                                                                                                dresses better than others?
                                                                                                              • By understanding your unique
                                                                                                                strengths and positioning, you can
                                                                                                                create a compelling value proposi-
                                                                                                                tion that sets your business apart
                                                                                                                and attracts customers.
                                                                                                              • Craft a compelling and clear USP
                                                                                                                statement.
                                                                                                              • Crafting a compelling and clear
                                                                                                                Unique Selling Proposition (USP)
                    Hirav Shah                                                                                  statement is essential for differ-
                                                                                                                entiating your business from the
           n the competitive world of busi-                                                                     competition.
           ness, it’s crucial to have a unique   Before you can effectively differentiate your business, it’s important to understand who your   • Your USP should clearly commu-
        Iselling proposition (USP) that           target audience is and what their needs are (Representative/File photo)   nicate the unique value that your
        sets your company apart from the                                                                        business offers to customers.
        competition. This guide will help you                                                                 • It should be concise, memorable,
        understand the importance of a USP   entiate your business, it’s import-  they are positioning themselves in   and highlight the specific benefits
        and provide strategies to effectively   ant to understand who your target   the market. Identify their strengths   or advantages that set your busi-
        differentiate your business and at-  audience is and what their needs   and weaknesses, and determine   ness apart.
        tract customers.                    are.                              what sets  them apart from  other   • Consider what makes your busi-
        • Understand the concept of a     • Conduct market research to gath-  businesses in your industry.      ness unique and why customers
          Unique Selling Proposition (USP).  er information about your poten-  • This will help you understand the   should choose you over your com-
        • A Unique Selling Proposition      tial customers, such as their de-  competitive  landscape  and  find   petitors.
          (USP) is a statement or proposi-  mographics, preferences, and pain   opportunities to differentiate your   • Use language that resonates with
          tion  that  defines  what  sets  your   points.                     own business.                     your target audience  and  clearly
          business apart from competitors.   • This will help you identify the spe-  • By analyzing your competition’s   communicates the value they will
        • It is a clear and concise message   cific needs that your business can   USPs, you can also gain insights   receive by choosing your business.
          that communicates the unique      fulfill.                          into what your target audience val-  • A strong USP statement can help
          value or benefit that your business   • Once you have a clear under-  ues and what they are looking for   attract customers and build brand
          offers to customers.              standing of your target audience,   in a solution.                  loyalty.
        • Understanding   the    concept    you  can  tailor  your  USP  to  ad-  • Use this information to refine your   Exercise:
          of a USP is essential for ef-     dress their unique needs and po-  own USP and create a compelling   • Write down 3 unique points that
          fectively        differentiating  sition your business as the solution   value proposition that sets your   make your business different in
          your business in the market.      they’ve been looking for.         business apart from the rest.
        • By identifying and highlight-   • Analyze your  competition  and       Determine what sets your       terms of quality, price, customer
                                                                                                                service, or innovation and start to
          ing  your  USP,  you  can  at-    their USPs                                                          utilise it in your marketing, Adver-
          tract customers who are look-   • In order to effectively differen-        business apart.            tising, Sales etc.
          ing  for  the  specific  value  or   tiate your business, it’s crucial   • To effectively differentiate your
          benefit that your business provides.  to analyze your competition and   business, you need to determine
                                            their unique selling propositions   what sets it apart from the compe-  The writer is a well-known
         Identify your target audience and   (USPs).                          tition.
                   their needs.           • Take a close look at what your   • Start by analyzing your products   Astro Strategist and Business Astrologer
        • Before  you  can  effectively  differ-  competitors are offering and how   or services and identifying any   Email: [email protected]


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