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NORTH AMERICAN Newsline JULY 11, 2025 | The Indian Eye 24

NYC Health + Hospitals announces

The Closure of The NYC Arrival Center and

Recognizes Historic Accomplishments

Members of the HERRC leadership team at the Arrival Center and Roosevelt Hotel with NYC
Health + Hospitals Senior Vice President for Ambulatory Care and Population Health Dr. Ted The Arrival Center’s waiting area in May 2024 when the facility was receiving approximately
Long and Office of Asylum Seeker Operations (OASO) Director Molly Schaeffer 2,800 new arrivals per week

OUR BUREAU children, have been provided tempo- ment of urgent need, a nation-lead- during their most vulnerable mo-
rary shelter and wraparound services ing Asylum Application Help Cen- ments. I am proud of our staff for
New York, NY
at humanitarian centers managed by ter that helped over 111,000 people rising to this extraordinary challenge
YC Health + Hospitals have NYC Health + Hospitals. In addi- apply for work authorization, TPS, with skill, tenacity, and humanity, and
announced the closure of the tion, the HERRC Case Management and asylum. We’ve also managed this I am grateful to every city, communi-
NNYC Arrival Center and the program — working in close coordi- crisis and helped over 84 percent, or ty, and business partner who helped
Roosevelt Hotel humanitarian center nation with its Community Advisory over 200,000 people, move out of our uplift those who arrived in our city
and recognized the accomplishments Board (CAB) — provided nearly one care and take the next steps in their with hope, resilience, and kindness.”
of the public health system’s Human- million case management meetings to journeys. Our response was a model “When asylum seekers came
itarian Emergency Response and asylum seekers and helped over 90% for cities across the country dealing to New York City — often exhaust-
Relief Center (HERRC) program, of eligible adults apply for or receive with the same challenges to use, and ed, scared, and unsure of what lay
which has served as a cornerstone of work authorization. while the work continues, our Arriv- ahead — they were met at the Ar-
New York City’s historic response to “New York City has always al Center at the Roosevelt Hotel will rival Center and our humanitarian
the international asylum seeker hu- been, and will always be, a city of always stand as a symbol of the work centers on day one with care, respect,
manitarian crisis. Since first opening immigrants, so it’s easy to forget, of thousands of city workers, volun- and the services they needed to pur-
its doors in May 2023 through the that just three years ago, New York teers, faith leaders, and communi- sue a better life,” said NYC Health
date of its closure, the Arrival Cen- City became the forefront of an in- ty-based organizations to respond to + Hospitals Senior Vice President
ter provided unified intake, medical, ternational humanitarian crisis that this historic crisis.” of Ambulatory Care and Population
social, and reconnection services to eventually peaked at more 4,000 in- “At NYC Health + Hospitals, we Health Dr. Ted Long. “This was nev-
more than 155,000 unique individ- dividuals arriving in our city weekly have always believed that health care er a faceless crisis. We recognize that
uals — approximately two thirds of asking for shelter and support. At a is a human right — and at the Arrival each person who entered our city is
the nearly 240,000 asylum seekers moment when others stepped back, Center and our humanitarian cen- a human in need of help and built a
who have come to New York City New York City stepped up, building a ters we put our mission into action compassionate and effective model
since Spring 2022. Staff at the Arrival system that provided immediate sup- for hundreds of thousands of people to meet their needs so they could sup-
Center have assisted asylum seekers port, providing over 200,000 life-sav- seeking safety and opportunity,” said port themselves. Thank you to every
across more than 300,000 visits, pro- ing vaccinations, temporary shelter NYC Health + Hospitals President HERRC team member, city agency,
viding care to individuals represent- for those in need, and schooling for and CEO Dr. Mitchell Katz. “What community-based organization, and
ing over 160 countries and speaking thousands of children,” said Mayor we built together is historic: a public advocate who helped make that pos-
over 60 languages. Over the course Adams. “I’m proud that no family health model rooted in compassion, sible — you’ve made a life-changing
of the HERRC program, more than with children was forced to sleep on dignity, and practical support that difference for hundreds of thousands
140,000 people, including over 40,000 the streets, and that we built, in a mo- reached over 155,000 individuals of people.”

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