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Business Strategy with Hirav Shah                                        JUNE 20, 2025     |  The Indian Eye 38


         BUSINESS STRATEGY VS. BUSINESS DECISIONS:


                           HOW TO CONNECT THE DOTS




                                                                                                                tion from business strategists, men-
                                                                                                                tors, and advisors
                                                                                                              Can You Ever Imagine?
                                                                                                                  A  company  launches  a  product
                                                                                                              without  validating  customer  demand.
                                                                                                              After a massive investment, sales are dis-
                                                                                                              appointingly low. A simple pilot launch
                                                                                                              could have prevented this disaster.
                                                                                                              • Key Question: Are you validating
                                                                                                                decisions before executing them?
                                                                                                              • My Advice: “If you don’t validate,
                                                                                                                you speculate. And speculation is
                   HIRAV SHAH                                                                                   an expensive gamble.”
                                                                                                              5 Step 4: Measure and Adjust for
           magine this: You’re the CEO of a                                                                   Continuous Improvement
           growing company, and you’ve just
                                                                                                                 A successful business strategy is
        Iset an ambitious business strategy   Every decision you make should reinforce and strengthen your strategy (File/Representative photo)  not static—it evolves based on market
        to expand globally. The vision is clear,                                                              trends and business performance.
        but as you start making  decisions—                                                                   • How to Track Business Decisions:
        hiring new talent, entering new mar-  aligned with the larger business   3 Step 2: Validate Every Business   • Set clear KPIs (Key Performance
        kets, and investing in technology—  strategy?                       Decision Against the Strategy       Indicators) to measure the impact
        you realize something isn’t adding up.  • Example: A company wants to ex-  Every decision you make should   of decisions
        Some decisions contradict the original   pand internationally (strategy), but  reinforce and strengthen your strate-  • Identify gaps and pivot if necessary
        strategy, while others seem rushed.  deciding which country to target first  gy. Otherwise, you risk making choic-  Use past decisions to refine future
            Ever been in a situation where   (decision) requires careful valida-  es that take your business in different
        your  strategy and  decisions  feel dis-  tion.                     directions.                       strategies
                                                                                                              Imagine This:
        connected? You’re not alone. Many  My Advice: “A strategy without decisions  Before making a decision, ask:  A startup initially planned to tar-
        businesses set grand strategies but  is just a dream. Decisions without strat-  • Does  this  decision  align  with  our   get B2C consumers, but after testing,
        struggle to align day-to-day decisions  egy lead to chaos. The key is alignment.”  business strategy? Will it drive long-  they found more demand in the B2B
        with their long-term goals. The secret?                               term  success  or  just  short-term
        Understanding how business strategy  2 Step 1: Define a Clear Business   gains? Have we analyzed the finan-  space. Instead of sticking to their orig-
        and business decisions work together.  Strategy                       cial  impact  and  risks?  Does  data   inal plan, they pivoted their strategy
                                                                                                              and grew faster.
            Let’s dive into how you can con-  A strong business strategy is the   support this decision?
        nect  the  dots  between  strategy  and  foundation for effective decision-mak-  Imagine This:        • Key Question: How often are you
                                                                                                                reviewing the impact of your deci-
        decisions to ensure every move you  ing. Without it, decisions become scat-  A restaurant chain has a farm-to-  sions?
        make drives growth, success, and sus-  tered and reactionary.       table strategy, emphasizing fresh, or-  • My Advice: “Great businesses don’t
        tainability.                      Ask Yourself:                     ganic ingredients. Then, to cut costs,   just make decisions—they track
                                          • What is our long-term goal? Where  they start using frozen food. Custom-
        1 Understanding the Difference:     do we see the business in 5-10 years?  ers notice, and the brand loses cred-  them,  refine  them,  and  optimize
        Strategy vs. Decision             • What is our unique value proposi-  ibility. The decision to save money   them for long-term impact.”
            Before we can bridge the gap, we   tion (USP)?                  contradicted the strategy.                   Conclusion:
        need to be clear on what sets strategy  • Who is our target market, and how  • Key Question: Are you making stra-  Strategy + Decisions = Success
        and decisions apart.                do we position ourselves?         tegic decisions or just reacting to   A business strategy sets the vision;
        • Business  Strategy  is  the  long-term  • What are the key trends and compe-  market conditions?    decisions turn that vision into reality.
          vision and roadmap of a company.   tition shaping our industry?   • My Advice: “Every decision should   • Validate every business decision to
          It answers where you want to go and  Imagine This:                  be a stepping stone toward your ul-  ensure it aligns with strategic goals.
          why                             • You run a luxury fashion brand.   timate vision. If it’s not, rethink it.”
        • Business  Decisions  are  the  specif-  Your strategy is to position yourself                         Measure outcomes and pivot when
                                                                                                                necessary for continuous success.
          ic actions taken to implement the   as an exclusive, high-end label. But  4 Step 3: Use a Business Decision
          strategy. They answer how you get   then, you decide to introduce low-  Validation Framework        Final Thought:
          there.                            cost mass-market products.          To ensure alignment between
                                                                                                                 Smart businesses don’t make ran-
        Picture This:                     • Suddenly, your brand identity is  strategy  and decisions,  apply  a  deci-  dom decisions—they make strategic
        • Imagine your business is a ship. The   confused, and customers don’t  sion validation process before execut-  moves backed by validation and data.
          strategy is the map showing your   know what you stand for. This is  ing any major move.
          final destination. The decisions are   what  happens  when  strategy  and  3-Step Decision Validation Process:  My Advice: “When strategy and decisions
          the  course  corrections,  speed  ad-  decisions don’t align.     • Data-Driven Analysis – Use market   walk  hand  in  hand,  success  follows.”
          justments, and stops along the way.   Key Question: Does your strategy   research,  financials,  and  customer
          If your decisions don’t align with the  have a clear direction and purpose?  insights                 The writer is a well known Business
          map, you’ll either drift off course or  My Advice: “A confused business confus-  • Scenario Testing – What happens if   Turnaround Specialist, Astro Strategist,
          never reach your goal.          es customers. When your strategy is clear,   this decision fails? Have a backup plan   and BestSelling Author.
        • Key Question: Is your decision  your decisions will be, too.”     • Expert Consultation – Seek valida-   [email protected]


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